Platform | Plan |
Shopify | Pro & Guru |
Checkout app blocks are available for Shopify Plus customers only.
Elevate your customers’ checkout experience with Gameball’s Redemption Options Dropdown. This feature simplifies the process of redeeming loyalty rewards, enabling customers to explore available options, choose their preferred reward, and apply it seamlessly to their purchase.
Benefits:
Boost Reward Usage: Offering multiple redemption options at checkout motivates customers to redeem their points, increasing overall utilization.
Increase Customer Satisfaction: Giving customers the flexibility to choose rewards that fit their preferences enhances their satisfaction and loyalty.
Prerequisites
1. Shopify Plus
This feature is exclusively available to merchants on the Shopify Plus plan.
2. Updated Shopify Theme
Your Shopify theme must support app blocks. Without this, the option to add the Gameball block won’t appear in the editor. Learn more.
3. Enable Gameball Embed Block:
Go to the Theme Editor in your Shopify admin.
Select App Embeds from the left menu, search for "Gameball," and toggle it on.
4. Activate the " Redeem Points" program:
Ensure that at least one redemption option is available, including flat rate rewards if required.
5. Activate Gameball Program:
In the Gameball dashboard, make sure the toggle at the top-right is activated. Once this is enabled, you’ll be able to add the Gameball block.
How to Install the Block
In Gameball, navigate to Onsite, click Customize.
You’ll be redirected to Shopify’s Theme Editor.
In the editor, navigate to Add App Block > Apps and search for “Checkout redeem dropdown menu.”
Add the Checkout redeem dropdown menu app block to the checkout page and click Save.
How it works
Guest (Not Logged-In) Customers: For the customers who are not logged in, the extension will prompt them to sign in to access their points balance and redeem rewards. Without logging in, you won't be able to view or use your points at checkout.
Logged-In Customers: When a logged-in customer reaches the checkout page, the extension will automatically display, allowing them to view their points balance and choose a reward in exchange for points.
Redeeming Points: After selecting a reward and entering the desired number of points, the customer clicks 'Redeem'. Gameball will then deduct the points from the customer’s balance and automatically generate a discount code, which will be applied to the order.
Error Handling: If the discount code cannot be applied due to specific conditions (e.g., minimum order value not met, restrictions on combining discounts, or other advanced rules), an error message will appear, explaining why the coupon cannot be used with the current cart.
Customization
Style Customization
The checkout extensions have no style customization options. However, you can customize its position by simply dragging and dropping it to your desired location on the checkout page.
Content & Translation
In the Gameball Dashboard, go to Widget > Content.
Under the Onsite tab, edit the text and customize it for supported languages.
Important Notes
The Redemption Options Dropdown will automatically hide if:
The rewards program is deactivated.
The customer is excluded from the program.
The account is not on a supported plan.
No redemption rules configured.
Frequently Asked Questions
What happens if the customer redeems points but doesn’t use the coupon?
If the customer redeems points but does not use the generated coupon immediately, they can access the coupon later through the widget. The coupon will remain available for future use, but it cannot be reverted to points.
What happens if I downgrade my plan?
The dropdown will automatically hide if your plan no longer supports the feature.