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Buy a specific product

Shaimaa Salama avatar
Written by Shaimaa Salama
Updated this week

Platform

Plan

Shopify

Starter, Pro, Guru

Salla

Starter, Pro, Guru

Non-Platform

All Plans

Intro

Use the Buy a Specific Product campaign to highlight and promote key items in your catalog. By rewarding customers for purchasing select products, you can drive targeted sales, increase product visibility, and encourage repeat purchases of high-priority or new stock.

Creation Experience

How to Set Up

  1. Open Gameball

  2. Click Add Reward Campaign

  3. Select Buy a Specific Product template

  4. Edit the campaign's setup

  5. Click Set Live

Trigger

  1. Action: Place Order

  2. Times: 1 (Number of orders required with this condition)

  3. Rule: Add the Product ID to the trigger to specify which product you ask them to purchase.

More Setup

This template uses the standard reward campaign setup. See the Generic Setup Guide for details.

End User Experience

How it works

  1. A customer places an order that includes the configured product/s.

  2. Gameball automatically triggers the reward.

  3. The customer receives the reward immediately (points, discount, badge—based on your setup).

  4. The customer is notified via the widget or email, depending on your configuration. Learn more

📝 Important Notes:

Product-Specific Only

The reward will only trigger if the customer's order includes the Product ID(s) you’ve specified.

Multiple Products

  • You can add several product IDs if you want to reward purchases that contain all the configured products as a group.

  • To do this:
    Click Add Rule → Select Product ID → Choose "Equals" → Enter the Product ID

  • The reward will only trigger when the customer’s order includes every product ID listed in the campaign setup.

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