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First Order

Shaimaa Salama avatar
Written by Shaimaa Salama
Updated this week

Platform

Plan

Shopify

All Plans

Salla

All Plans

Non-Platform

All Plans

Intro

Rewarding customers for placing their first order is a great way to drive conversions and turn new signups into paying customers. This campaign is perfect for encouraging first-time purchases and strengthening early-stage customer relationships.

Creation Experience

How to Set Up

  1. Open Gameball

  2. Click Add Reward Campaign

  3. Select First Order Template

  4. Edit the campaign's setup

  5. Click Set Live

Trigger

  • The customer places their first order on your platform

  • Action: Place Order

  • Times: 1

More Setup

This template uses the standard reward campaign setup. See the Generic Setup Guide for details.

End User Experience

How it works

  1. A customer places a new order after the campaign is activated.

  2. Gameball automatically triggers the reward.

  3. The customer receives the reward immediately (points, discount, badge—based on your setup).

  4. The customer is notified via the widget or email, depending on your configuration. Learn more

📝 Important Notes:

New Orders Only

Only customers who place a new order after the campaign is activated will be rewarded.

No Retro Rewarding

Orders placed before the campaign is activated will not be counted. The customer must place a new order after activation to receive the reward.

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