We’ve introduced a new Play & Win section in the Gameball widget to make games easier to find, easier to understand, and more engaging for customers. Instead of appearing alongside regular earning actions, all game-based campaigns now live in one dedicated place.
What Is the Play & Win Section?
Play & Win is a new widget section that displays all active game campaigns in one place. It helps customers quickly discover games and clearly separates games from standard earning actions. Learn about the Gameball Widget.
The section appears automatically when at least one game is active and disappears when no games are available.
What This Means for Your Customers
Games are easier to discover and access
All games are grouped in one dedicated section
Each game appears as its own card with a banner, description, and icon
The newest games appear first by default
Supported Game Types
All existing and upcoming game campaigns are supported, including:
Spin & Win, Slot Machine, Scratch & Win, Quiz, Puzzle, Match Cards, Shooter, Tap the Target, Stamps, and more.
Each campaign appears as a separate card, even if multiple campaigns use the same game type.
What Existing Gameball Customers Need to Do
If you already have game campaigns:
Nothing changes immediately.
Your existing games will continue to appear under the Earn section.When you edit an existing game campaign, you’ll be asked to add or update the game’s banner through the customization section.
This step is required to support the new Play & Win experience.
Once completed, the game will automatically move from Earn to Play & Win.
You can then control the visibility of this section of the widget by deciding to show or hide it. Note that hiding it will mean campaigns do not exist for your customer as they con't access it. Learn how to control the visibility of each section/tab in the widget.
When you have multiple game campaigns customized, you will be able to control how they appear in the section as well as their order from the play & win options tab under the General widget section in the dashboard. Learn how to control the order and card layout of the play & win section in the widget.
This allows you to transition to the new layout when you’re ready, without unexpected changes.
What New Gameball Customers (or New Campaigns) Need to Do
For new accounts or newly created game campaigns:
Adding a banner is required during setup
Games will appear only in the Play & Win section
Games will no longer appear under Earn
This ensures a clean and consistent widget structure from the start.
Customizing How Games Appear
To customize a Game's Campaign banner, from your dashboard, go to the desired campaign, click edit, then Customize Design.
Stay on the Banner tab. You can customize each game’s:
Icon (custom or default)
Short description
Banner image
All changes are reflected in the widget automatically and support multiple languages, based on your widget’s language settings.
Key Things to Know
The Play & Win section only appears when at least one game is active
Inactive or expired games are hidden automatically
A countdown timer appears when a game is close to ending (within 12 hours)
Widget Structure & Visibility