Key Operators:
When creating an event rule using the event engine in our reward campaign program, referral program, or while creating a communication campaign, you will find multiple operators you can apply based on your goal.
[String] Equals
The received data from the customer for this key should equal a specific value (not case sensitive).
[String] Different Values
This will allow you to configure the event to be completed if Gameball receives X number of different data for this key.
Example: User-defined key: Category to receive three different values, the customer will complete this event if Gameball receives Fashion, Electronics, and Accessories.[Numeric] Equals or Greater Than
The received number from the customer for this key should be greater than or equal to a specific value.
[Numeric] Equals
The received data from the customer for this key should equal a specific value in numbers.
[Numeric] Accumulative total
The customer should reach a predefined number in one or multiple events for this key, and Gameball will store the received numbers till reaching the predefined number.
[String] Includes
Include will be triggered if the key-value contains the added rule value, and the customer's event should satisfy the included value. For example, if your rule is to reward customers when they buy a particular type of product like "Summer shirts" or "Summer accessories," you can select all products that include the word “Christmas.”
[String] Repeated value
When using this operator, you are prompted to enter a string value for the key selected, and then the number of times this reward campaign is won. This campaign will be achieved only when the customer meets the configured criteria for the number of times indicated.
By default, each new rule is set to be won once per time until the user changes it. The repeated number of times can be within the same event or cumulative.
You can also create multiple events. These are the relations you can set between those various events:
And: When using the AND relation between events, the customer will have to complete every event to win the reward campaign.
OR: When using the OR relation between events, the customer will have to complete one of the configured events to win the reward campaign.