You can customize your player messages by designing it according to your brand, choosing the right channel, schedule it to target your players at the perfect time!

You can access Player Messages on Gameball Admin Dashboard through Messages > Player Messages

To create a New Player Message

  • Click Add New Player Message on the player messages listing page

  • Follow the creation wizard

Message Configurations Attributes

Message Channel

What are the channels you want to use for your guest messages? You have two options:

  • In-app Notifications

  • Push Notifications

For in-app notifications, you have three options:

  • Web In-app Notifications

  • Mobile In-app Notifications

  • Wherever your player opens the app first

Message Basic Attributes

Message Shape

It includes three options which are:

  • Small Toast

  • Large Toast

  • Popup

  • Popup with Confetti

  • Announcement Banner

    • Floating (Top or Bottom)

    • Inline (Top or Bottom)

Basic Details

  • Challenge Relation: It is either a standalone or a challenge related message. Use the challenge-related message to up-sell specific challenges!

  • Message Icon: In case you're creating a challenge-related message, choose to upload a challenge image. Otherwise, get creative uploading your own message image to keep your players engaged!

  • Message (Title and Body): Get creative while writing your messages. It is one of your most effective resources to keep your players engaged on your platform! You can apply certain tweaks to your text such as:

    • Bold font

    • Inline link

    • Underline

    • Italic font

Message Redirection

For web only, you can use this feature If you want to take your guest to a different page when they click on a button on the message.

  • Message URL: insert the page link from your store where you want your guests to be redirected.

  • Button text: Write a text that attracts your visitors to click on it, for example, win now, collect points, etc.

Message Audience

Choose which of your players would get this configured message. They can be All Players or Specific Players who joined after a certain date, players in a specific level, players with points above a specific amount, players who share the same profile attribute, or share the same tag.

Message Trigger

For web only, Choose where you want this message to be displayed, on which page(s) should the guest visit in order for this message to appear, or define the events players must do to receive this message.

Message Time

Define a schedule through which your player should receive this message. Every message can have 2 options:

  • Immediately: It will be sent immediately after a guest lands on your platform.

  • Set Delay: It will be sent after the delay of a few seconds, depending on your configuration. So, your player opens the page, then your message is delayed for a number of seconds before finally appearing.

Frequency Settings

Define how many times your player should receive this message. Every message can have 3 options:

  • Unlimited: It will be sent for unlimited times, with no capping.

  • Limited: It will be sent based on a predefined capping that you will be asked to insert.

  • One-time: It will be sent only one time.

Activation Settings

Define when should this message be active. Every message can have 2 options:

  • Active: The challenge will be always active.

  • Inactive: The challenge will be always inactive until you make it active. This means you can configure this message and keep it active till you want to show it to your players.

Note: Make sure the Message is set to "Active" by clicking the toggle on the message details page.


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