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Ways to Redeem Points
Setting Ways for Players to Redeem Points
Setting Ways for Players to Redeem Points

Choose how and when players can redeem their points with discount coupons.

Rana ElGharib avatar
Written by Rana ElGharib
Updated over a week ago

Table of Contents

As your players collect points with different purchases and actions performed on your website, you get to decide how they can later use these points. Based on your configurations, players can earn points through different Gameball programs:

  • Cashback Program

  • Referral Program

  • Challenges Program

  • Levels (tiers) Program

Points Configuration

Through Ways to Redeem section on your Gameball dashboard, you can configure the following:

  1. Points expiry

  2. Default redemption rule, which is a default monetary value for points

  3. Extra redemption rules like:

    • Percentage-based Discounts

    • Fixed Discounts

    • Free Shipping

    • Free Products.

    • Custom Reward

    • POS Percentage-based Discounts

    • POS Fixed Discounts

      ❗️Note: this is available on Shopify only.

❗️❗️ Important Note: if you have not yet synced Gameball with your couponing engine, you will need to do that through these steps.

On your Gameball Admin dashboard, on the left bar, choose Ways to Redeem

Next, make sure that points redemption is Active. This way, your players can use their points during checkout.

In the case of Points Redemption being "Inactive", the redemption experience will be unavailable to your players. Hence:

  • The redemption tab will be hidden on Gameball player widget for both Shopify and WordPress.

  • The redemption APIs used will be blocked for platforms integrated with Gameball.

Configure Points Expiry

In order to configure the points expiry, follow these steps:

  • Under Settings, click the Edit Icon next to "Points Expiry Period"

  • Set the expiry of all points gained by players through any transaction, then click Save.

You can make the expiry date visible for players if you are on the Pro or Guru plans by going to the widget General settings. Learn more

Configure the Default Redemption Value

Follow these steps to set the default point redemption rule.

  • Click the Edit Icon under the Default Rule

  • Set the equivalent monetary value of one point based on your chosen currency

  • Click Save.

For Shopify and WordPress, the default rule will let players create fixed amount discount coupons based on the equivalent monetary value of the points.

Configure Customized Redemption Experience

Gameball also gives you options to configure other customized redemption values like percentage discounts or free shipping, free products, and more. Read Extra Ways to Redeem Points Settings to learn more about these customizable configurations.

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