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Ways to Redeem Points
Extra Points Redemption Settings
Extra Points Redemption Settings

Customize point redemption for your players using percentage discounts and free shipping.

Rana ElGharib avatar
Written by Rana ElGharib
Updated over a week ago

Table of Contents


This feature is only available for Shopify and WordPress only, where you can add extra configurations to let your players create different types of coupons.

Types of redeemable coupons

At Gameball we currently offer the following customizable types of redemption in addition to the default redemption settings.

  • Flat Rate discount: By default, once you set an equivalent value for points, a flat rate discount could be applied by players.

  • Percentage Discount: Players can exchange a defined amount of points for a fixed percentage discount coupon; for example, you can make players configure a 10% discount coupon for 1000 points.

  • Fixed Amount: Players can exchange number of points for a fixed discount, for example, you can offer a $15 coupon in exchange for 750 points. This does not have to follow the monetary value you have previously given to points for the flat-rate discounts.

  • Free Shipping: Give your players the ability to convert a specific amount of points to a free shipping coupon.

  • Free Product: Give your players the ability to convert a specific amount of points to get a specific product. You can also specify a variant of a certain product to be exclusively subjected to redemption in the form of a coupon.

  • POS Fixed Amount Coupon (Shopify): Players making purchases in-store can now exchange their points with a fixed amount. Ex. 2000 points for USD20 discount coupon.

  • POS percentage Coupon (Shopify): Players making purchases in-store can now exchange their points with a percentage discount coupon. Ex. 2000 points for 20% discount coupon.

❗️❗️ Important note: you can create redemption rules with the fixed amount and percentage-based discounts that are applicable to specific categories/collections only. Learn more

❗️❗️ Important Note: if you have not yet synced Gameball with your couponing engine, you will need to do that through these steps.

Customize Extra Redemption Rules

  • On your Gameball Admin Dashboard, from the ledt bar, click Ways to Redeem.

To configure points redemption rules other than the default rule, scroll down and follow the below steps:

  • Click Add ways to redeem beside Ways to Redeem section.

You will be asked to configure a few settings:

  • Redemption Type

    Where you select the type of redemption (coupon):

    • Free Product

    • Free Shipping

    • Fixed Amount

    • Percentage-based Discount

    • POS Fixed Amount Dsicount (Shopify)

    • POS Percentage-based Discount (Shopify)

  • Redemption Value

    Where you set the equivalent points for the selected redemption type (coupon):

    • Points Amount: number of points to be exchanged for with the coupon

    • Discount Value: the value of the coupon the player would receive in exchange for the set points amount.

    • Choose a product: in case the redemption type is "Free Product," pick the product from your inventory the player would receive in exchange for the set points amount.

  • Applies to

    Choose certain product categories to which you want this discount to be exclusively applicable on. Choose between:

    • Entire Order

    • Specific Collection/s

❗️Note: choosing a specific collection applies only to fixed amount and percentage-based coupons.

  • Advanced Options

    Add a set of rules to control the conditions the player must abide by in order to use this redeeming option (coupon). Here are the customizable coupon rules:

    • Reward expires after a specific amount of time: set an expiry date for the coupon after it has been redeemed and before it has been used.

    • Minimum purchase amount: decide whether or not this coupon can be applied to orders that do not exceed a certain value.

    • Number of reward uses per player (default: 1 time): choose how many times this specific coupon can be used on orders.

    • Reward combined with other coupons: decide whether or not this coupon can be used on the same order along with other coupon types.

    ❗️❗️Important note: Shopify allows you only to combine certain types of coupons together. Check the list in this article to learn which coupons Shopify allows you to combine

  • You can combine the following coupons only:

  1. Free shipping + free product or order discount

  2. Free product + free shipping or different order

  3. Order discount + free shipping

  • Eligible Customers

If you want this specific redemption rule/coupon available only to a certain group of players you have, you can add a tag that this group of players has. Learn how to group your players by tags.

❗️❗️Important notes:

  • In case you choose a percentage-based discount type, you will be required to enter the percentage discount value.

  • In case you choose a free Product type, you will be required to select the product which will be granted for free in exchange for the voucher.

  • For Shopify users, in case you choose a free Product type, you could choose certain variants of that product to be redeemed. For example, the free product could be "brown round tea table" instead of "tea table."

  • you can create redemption rules with the fixed amount and percentage-based discounts that are applicable to specific categories/collections only. Learn more

When you are done configuring the extra redemption rule, click Save. You can then see the newly created rules under Extra Rules.

  • You can hide the flat rate discount from the player widget by clicking on the Hide Icon next to the rule.

How to create "Giveaways" vouchers

If you want to let your players get a free product without exchanging it with some of their points, here is what you need to do:

  1. Repeat the same steps of creating an extra redemption rule.

  2. When you get to the "Equivalent Points" step, type down zero (0).

  3. Proceed with the rest of the configuration steps.

This way when a player opens the redemption section on the widget, they will see that there are coupons they can redeem for free (without having to exchange points for them.)

❗️Note: Giveaway vouchers are only applicable to "Free Product" and "Free Shipping" redemption rules.

How to create redemption rules for specific collections/categories only?

  • On your Gameball Admin Dashboard, from the left bar, click Ways to Redeem

  • Click Add ways to redeem beside the Ways to Redeem section.

  • Write down the value of the new coupon.

  • If you are creating a fixed amount or percentage-based discount, scroll down to choose Specific Collection/s. Learn more

  • Choose the collections you want this redemption rule to be exclusively for, and click Save.

How do players learn about this?

The new extra settings appear in the widget under the redemption tab along with the default rule.

❗️Note: Your players will be able to view the “Redeem Now” button only when they have gained points (points balance is above zero).


What else?

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