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Automatically Add Lifetime Tier Rewards at Checkout
Automatically Add Lifetime Tier Rewards at Checkout

Automatically apply your customers' tier benefits at checkout for a seamless and enhanced shopping experience.

Ganna Adnan avatar
Written by Ganna Adnan
Updated over 2 weeks ago

Platform

Plan

Shopify

Pro & Guru

Make your VIP customers feel special by automating their loyalty benefits. With Gameball’s Auto-Apply Tiered Lifetime Rewards feature, eligible rewards for specific tiers are seamlessly applied at checkout, enhancing the shopping experience and increasing redemption rates.

In this article, we will provide you with a step-by-step guide to setting up the feature and highlights the benefits it brings to your business.


Setup Requirements

  1. Shopify Plus

    This feature is exclusively available to merchants on the Shopify Plus plan.

  2. Activate Gameball Program:

    In the Gameball dashboard, make sure the toggle at the top-right is activated. Once this is enabled, you’ll be able to add the Gameball block.

  3. Updated Shopify Theme

    Your theme must support app blocks to enable this extension. Without this, the Gameball block will not appear in the editor. Learn More.

  4. Enable Gameball Embed Block

    • Open the Shopify Theme Editor.

    • Navigate to App Embeds in the left menu.

    • Search for "Gameball" and toggle it on.


Installing the Gameball Block

  1. In Gameball, click Customize under the embedded block card. [Note: This button will not appear if you're not a "Shopify Plus" customer].

  2. You’ll be redirected to the Shopify theme editor on the checkout page. If this doesn’t happen, please review the prerequisites.

  3. In the left sidebar, under the "Order Summary," Click Add App Block > Apps, and search for the "Checkout tier lifetime reward".

  4. Select the "Checkout tier lifetime reward" app block and click Save.


How It Works

Logged-In Customers

  • When a logged-in customer reaches the checkout page, the extension will automatically apply a discount if the customer is part of a tier that qualifies for a lifetime reward.

  • If the discount cannot be applied due to conditions such as meeting a minimum order value, restrictions on combining discounts, or other advanced rules, an error message will appear explaining why the coupon cannot be used for the current cart.

Non-Logged-In(Guests) Customers

  • Non-logged-in customers will not be able to receive a discount until they log in and become eligible for a tier with a lifetime reward.

  • Once logged in, the same rules for applicable discounts will apply, including any restrictions that may prevent the coupon from being used.


Important Notes

This extension will automatically not work if:

  • The Gameball program is deactivated.

  • The customer is excluded from the loyalty program.

  • Your account is on a plan that doesn’t support this feature.


Benefits:

  1. Seamless Experience for VIPs: VIP customers enjoy a hassle-free checkout as their discounts are automatically applied, eliminating the need for manual entry and enhancing convenience.

  2. Boosted Loyalty and Retention: Automatically applying rewards emphasizes the benefits of being a VIP, strengthening customer loyalty and driving repeat purchases.


Frequently Asked Questions

  1. Is this feature available for all Shopify stores?

    This feature is exclusive to Shopify stores on Shopify Plus and select new Gameball plans.

  2. What happens if my account is downgraded?

    The block will appear blurred in your store, and the Customize button in the dashboard will be disabled.

  3. Can I enable this feature for non-Shopify platforms?

    No, this feature is currently only available for Shopify stores.


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