Platform | Plan |
Shopify | Starter, Pro, & Guru |
Salla | Starter, Pro, & Guru |
Selfserve | Growth & Enterprise |
Gamify your customer experience with Gameball’s exciting Gamify reward campaign templates. Each template is designed to add a fun and interactive element to your loyalty program, keeping your customers engaged and motivated. Below are the available templates along with the actions required to earn rewards.
Game-Based Reward Campaign Templates:
Streak(Daily Visits):
Foster daily engagement with your website by rewarding customers for daily visits. This habit-forming campaign keeps your brand top-of-mind and encourages regular interaction.
Actions Required:
Choose Your Audience.
In the Rewards section, set up the streak rewarding system. Let's say for example you want your customers to get 10 points every day they log in until the 5th day, then they start getting 20 points daily until the 10th day then they start getting 50 points.
! Note: If the customer misses a day, they start over.
You can also add up to 10 Daily Rewards
Make the necessary adjustments to the Activation, Details, Badge, and Goal sections. Learn more about setting up a Reward Campaign.
Spin & Win:
Introduce an element of chance with the Spin the Wheel template. Customers can earn a spin as a reward for their actions, allowing them to win various prizes, from discounts to free products or bonus points. You can also Organize weekly contests or lucky draws to encourage customers to return to your platform regularly.
Actions Required:
Choose your Audience.
Select your Trigger:
Wheel Banner on Widget: The wheel will appear when the customer opens the Spin and Win banner, redirecting them to a screen with all available Spin & Win campaigns. The customer can then trigger the desired campaign to start spinning.
!Note: You can add a banner or button to your app or website to trigger the wheel using the
#gameball-wheel
deep link. Learn More.[Coming Soon] Upon App Opening: The wheel will appear automatically when the app is opened. Vote for it
[Coming Soon] On Custom Event: The wheel will appear once a custom event is triggered by the customer. Vote for it
Choose the campaigns Repeatability[default is 1 time per day]: You can define how many times your customer can spin the wheel per:
Day
Week
Month
Year
Set up the Reward & Badge:
You’ll start with 2 reward cards added by default.
The minimum number of rewards you can configure is 2, and the maximum is 8.
Configuring Each Reward:
Reward Type: Choose from any reward type supported by Gameball, similar to the options available in other campaigns.
Reward Probability:
Enter a numerical value (e.g., 2, 3, 4) to represent the probability of a customer receiving this reward. This means that every spin is completely independent of the previous ones, and the chance of landing on a specific reward is always the same, no matter how many times you've spun the wheel.
The probability input can accept a value of 0, meaning the reward will not be available.
Probabilities are calculated based on the sum of all assigned probabilities across the rewards.
Important: Please note that while each reward has a set probability, it doesn’t guarantee that all rewards will be won equally over time. Some rewards might appear more often, while others might be less frequent. It’s all part of the random nature of the game!
Example:
Reward #1: Probability 1
Reward #2: Probability 1
Reward #3: Probability 1
After 100 spins, you might see results like this:
Reward #1: 27 times
Reward #2: 36 times
Reward #3: 37 times
In another set of 100 spins:
Reward #1: 28 times
Reward #2: 49 times
Reward #3: 23 times
And in yet another 100 spins:
Reward #1: 37 times
Reward #2: 30 times
Reward #3: 33 times
Reward Limit: You now have the ability to set a limit on how many times a specific reward can be won, making the game more exciting and fair. How to Use Reward Limits:
Optional Feature: You can choose to add a reward limit when configuring the campaign.
Tracking Wins: Gameball will track how many times each reward has been won. After the limit is reached, the reward will still appear on the wheel but will no longer be winnable.
Reward Limit Adjustment: If you adjust the reward limit while the campaign is running:
Increase the Limit: If the new limit is higher, customers can win the reward again.
Decrease the Limit: If the new limit is lower, the system will prevent the reward from being won if the initial limit was already reached.
Example:
Reward 1: Probability 1, Limit: 1
Reward 2: Probability 1, No Limit
Reward 3: Probability 1, No LimitAfter 10 spins, the results might look like this:
Reward 1: 1 win (limit reached)
Reward 2: 5 wins
Reward 3: 4 wins
If all rewards have limits and they are reached, customers will see a "No rewards available at the moment" message.
Make the necessary adjustments to the Activation, Details, and Goal sections. Learn more about setting up a Reward Campaign.
!Note: Fraud Prevention:
In the "Spin the Wheel" campaigns for guests, there was a risk of fraud as users can re-enter the campaign by using a new email address, allowing them to gain additional rewards. To address this, the following improvements have been introduced:
Single Spin Per Session: Guest users can spin the wheel only once per session. After their initial spin, they will be prevented from re-spinning the same wheel within the same session. If they attempt to re-enter, a message will display: "You have already spun the wheel."
Multiple Wheels in Campaign: For campaigns with multiple wheels, this restriction applies individually to each wheel. Guests can still spin any other wheels they haven't tried, but they cannot re-spin the same wheel they’ve already used.
Session Restriction: If a guest opens a new browser tab or window after spinning, the same "You have already spun the wheel" message will appear to ensure consistent limitations across the session.
This update applies to both Self-Serve and Shopify platforms.
[Coming Soon] Take a Quiz:
Engage your customers with a Quiz that tests their knowledge about your brand or products. Customers who answer correctly are rewarded, making learning about your offerings both educational and rewarding. Vote for it
[Coming Soon] Scratch & Win:
Add a playful experience to your loyalty program with digital Scratch Cards. Customers can scratch off a virtual card to reveal a hidden reward, creating a sense of excitement and anticipation. Vote for it
The Gamify templates offer a unique way to keep your customers engaged through interactive and rewarding experiences. By incorporating these templates into your loyalty program, you can create a more dynamic and enjoyable customer journey. Explore these templates today and see the impact on your customer engagement.
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