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Intercom App Integration

Keep your customers in sync across Gameball and Intercom, and target them based on your loyalty data, like current tier and points balance.

Ahmed El Assy avatar
Written by Ahmed El Assy
Updated over 2 weeks ago

Why should you integrate Intercom with your Gameball account? And how to make the best out of Gameball customer attributes?

This integration will allow you to target and segment your customers based on how loyal they are to your app. This integration will allow you to:

  1. Segment your contact lists based on Gameball customer attributes. 

  2. Send more personalized emails by including Gameball customer information in email templates.

How to configure Intercom on Gameball?

  • Go to Apps on your Gameball Admin Dashboard

  • Click on Connect under Intercom

  • Install Intercom from the Shopify App Store

  • Get your API token by going to your Intercom Developers Hub > Configure > Authentication

  • Copy this API Key 

  • Paste this key and URL to your Gameball account and click Next.

  • Click Add so that this list of customer attributes will be automatically added to your Intercom account

Note: Make sure you use these attributes with the notation provided on your Gameball Admin Dashboard, as described below.

  • Finally, go to your Intercom account to segment lists using Gameball Customer Profile Attributes, send personalized emails with Gameball attributes, and do more.


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