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As your players collect points with different purchases and actions performed on your website, you get to decide how they can later use these points. Based on your configurations, players can earn points through different Gameball programs:
Levels (tiers) Program
Through Points Configuration section on your Gameball dashboard, you can configure the following:
Default redemption rule, which is a default monetary value for points
Extra redemption rules like percentage discount or free shipping coupons. Note: that this is available on Shopify and WordPress only.
On your Gameball Admin dashboard, go to Programs > Points Configurations, then click Configure as shown below.
Next, make sure that points redemption is Active. This way your players can use their points during checkout.
In the case of Points Redemption not "Active", the redemption experience will be unavailable to your players. Hence:
The redemption tab will be hidden on Gameball player widget for both Shopify and WordPress.
The redemption APIs used will be blocked for platforms integrated with Gameball
Configure Points Expiry
In order to configure the points expiry, follow these steps:
Click on the edit icon of the points expiration section
Set the expiry of all points gained by players through any transaction, then click Save Changes
You can make the expiry date visible for players if you are on the Pro or Guru plans by going to widget General settings. Learn more
Configure the Default Redemption Value
It's very easy, just follow these steps:
Click the edit button of the default rule
Set the equivalent monetary value of a point in your currency
For Shopify and WordPress, the default rule will let players create fixed amount discount coupons based on the equivalent monetary value of the points.
Configure Customized Redemption Experience
Gameball also gives you an option to configure other customized redemption values like percentage discounts or free shipping. Read Extra Points Redemption Settings to learn more about these customizable configurations.