Grouping your players through tags will allow you to do automatic scenarios through Challenges and Messages.

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How syncing tags is happening between Gameball and Shopify?

If you are a Shopify user using Gameball, now all customer tags on Shopify will be synced with Gameball automatically.

Auto-tagging

The process will be as following:

  • Add a tag to your customer on Shopify.

  • The tag will be automatically created on Gameball (In case it is a new tag).

  • This tag will be added to the player (customer) on Gameball.

Auto-untagging

The process will be as following:

  • Remove a tag from your customer on Shopify.

  • This tag will be removed automatically from the player (customer) on Gameball.

Note: Sometimes the auto-tagging and auto-untagging take a long time, between 1-5 mins.


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