Grouping your players through tags will allow you to do automatic scenarios through Challenges and Messages.
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How syncing tags is happening between Gameball and Shopify?
If you are a Shopify user using Gameball, now all customer tags on Shopify will be synced with Gameball automatically.
Auto-tagging
The process will be as following:
Add a tag to your customer on Shopify.
The tag will be automatically created on Gameball (In case it is a new tag).
This tag will be added to the player (customer) on Gameball.
Auto-untagging
The process will be as following:
Remove a tag from your customer on Shopify.
This tag will be removed automatically from the player (customer) on Gameball.
Note: Sometimes the auto-tagging and auto-untagging take a long time, between 1-5 mins.