Grouping your players through tags will allow you to do automatic scenarios through Challenges and Messages.
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How are syncing tags happening between Gameball and Shopify?
If you are a Shopify user using Gameball, all customer tags on Shopify will be synced with Gameball automatically.
Auto-tagging
The process will be as follows:
Add a tag to your customer on Shopify.
The tag will be automatically created on Gameball (If it is a new tag).
This tag will be added to the player (customer) on Gameball.
Auto-untagging
The process will be as follows:
Remove a tag from your customer on Shopify.
This tag will be removed automatically from the player (customer) on Gameball.
❗️Note: Sometimes, the auto-tagging and auto-untagging take a long time, between 1-5 mins.