There are different ways through which you can control your customer's interaction with the widget, starting from completely eliminating the widget to only hiding the button.

Here are the 3 different through which you can control Gameball widget:

Stage 1: Publish and unpublish Gameball loyalty experience

By toggling the switch at the top right of any page on Gameball Admin Dashboard, you will be able to activate or deactivate Gameball loyalty experience.

Once toggling to unpublish, you players will no longer find Gameball widget on your platform. Any actions like purchases done by your players during the time Gameball is inactive will not reflect on Gameball and so your players will not be rewarded for their activity.

Once you switch it back on, the widget will appear again on your platform and your players will start getting rewarded again.

Stage 2: Hiding and unhiding Gameball widget

You can completely hide Gameball's widget without deactivating the loyalty program, which means your players will still be rewarded for their interaction, however, they will not be able to track their progress or find anything related to the configured loyalty program.

To only hide the widget, go to Gameball Admin Dashboard, click Widget Settings > General, Scroll down to Profile Visibility, and choose whether to display or hide Gameball widget by clicking on the checkboxes for the guest and profile visibility, then click Save.

Stage 3: Hiding and unhiding Gameball widget button

Lastly, you can choose between hiding or displaying Gameball Launch button on your platform. If there is no space for Gameball launch button on your platform, or none of Gameball available buttons match your brand theme, you can simply hide it, and let other inline buttons or any other interactive elements open the Gameball widget. Read more on Enabling Opening Gameball Widget by Using Deeplinks.

To only hide the button, go to Gameball Admin Dashboard, click Widget Settings > Widget Style, Scroll down to Button Shapes, and choose the sixth option to hide Gameball launch button, then click Save.

Now, Gameball's button will no longer appear on your platform, so make sure to use our Deep Links if you still want your players to access the widget from a different place on your platform.


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