If levels program does not suit you and you do not want to use levels as an element to engage your players with, you simply remove levels from your loyalty program by following the below:
Step 1: Delete configured levels
Note: Skip this step If you want to only hide the levels tab from the widget, but still want to enroll your players in the levels program and let them level up.
On Gameball Admin Dashboard, go to Programs > Levels: Configure.
Next to each configured level, click the Remove Icon.
Step 2: Hide levels tab from the widget
Now, only the first level is left and all the manually added levels are now removed. Players are no longer able to level up, however, the levels tab still exists showing the basic level that can not be removed. To completely hide the levels tab from Gameball widget follow the below steps:
on Gameball Admin Dashboard, go to Widget Settings > General: Player Progress Visibile Cards, un-check Level, and click Save.
After refreshing your website, you will find that the levels tab has been completely removed and your players will neither see the levels program nor level up.