Gameball Support

Ahmed El Assy

Rana ElGharib

Start now reviewing your players engagement and retention data.

Understanding Your Customers

Gameball aims to engage your customers through its variety of modules

Introduction to Customers on Gameball

Understand Gameball Customers

Manage Your Customer List

Learn how to export your customer data from the Gameball dashboard, what fields are included, and how to interpret them.

Export Your Customer List

Learn how to easily migrate players (customers) to Gameball from other loyalty programs like Growave, Yotpo, LoyaltyLion, Stamped, Smile.io.

Migrate Your Customers to Gameball From Other Loyalty Programs on Shopify

Learn where to monitor all your customers' activity, performance, information, and how to extract that data.

Customers Activity Log

Learn how to access complete order and refund details directly from your customer's activity history.

View Order Details from Activity Logs

Learn how to export customer activities from the Gameball dashboard, what fields are included, and how to interpret them.

Export Customer Activities Log

Access and manage your full list of customers. This section walks you through all actions available on the customers list page, including filtering, bulk actions, exports, and how to monitor general activities and coupon-related activities..

Your Customers

Understand what data is displayed inside each customer profile and how to perform key actions.

Explore and Manage a Customer Profile

Discover Gameball's essential customer profile attributes, how to customize them for your business.

Customer Profile Attributes

What are events? What are event rules? And how do they contribute to your players' experience?

Customer Events

Use tags to manually group customers and customize special rewards and messages to be sent only to your tagged players.

Group Your Customers by Tags

Dive deeper into each individual customer. Understand how to view, interpret, and act on their profile, including their attributes, behavior history, and engagement with Gameball features.

Customer Profile

Gameball Website

Developers

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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