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Tags let you group your customer manually. They are great for highlighting VIP customers who may need VIP rewards, loyal customers who should be treated differently or you need to simulate different rewards based on the assigned tags, for example, If you want to create and send messages, notifications, or assign reward campaigns to only a specific group of players; Tags is a great way to link between these players and the assigned message, notification, emails, or Challenges.
How to create player tags?
To create tags, on your Gameball dashboard, go to Settings > Admin Settings > Tags
On the top right of the events page, click Create New Tag
Click Create Tag
Choose a name and a color for every Tag.
How to tag your players
Option 1: Manual tagging
To tag a player, on your Gameball dashboard, go to Players then open any player page. Under the player's unique ID, click on Add Tag.
You can search for the available tags and assign this tag to the player.
ℹ️ This is also where you remove a tag from a player.
Option 2: Tag group of players
You can also do manual bulk tagging for your players, on your Gameball dashboard, go to Players, click More then Tag Filtered Players.
This operation follows the below rules:
Filter the player list according to your criteria
Click on Tag Filtered Players
Choose the needed tag(s) to be added to the filtered list
Click on Apply, and all players in the currently active filter will be tagged with the selected tags
ℹ️ In case no filter is applied, the operation will automatically tag all players list on Gameball at the moment of the operation
Option 3: API tagging
You can also tag players using Gameball APIs, check our technical documentation for more details.