Are you looking for the most valuable customer events to track on your e-commerce website using Gameball? Below are six essential examples of events you can track to build a highly engaging, action-based loyalty program.
To learn more about events, read Understand your customers' events, Manage your customers' events.
Important Notes:
The suggested keys below are examples. Feel free to modify or add new keys based on your platform's structure and needs.
Performance Optimization Tip: Avoid sending unnecessary events to maintain the best performance for your system.
Key Customers Events
Event | Description | Suggested Keys |
1. View Cart | Triggered when a customer views their cart. | - Total Price: Total price of the cart |
2. View Product | Triggered when a customer views a product page on your website. | - Price: Product price |
3. Write Review | Triggered when a customer writes a review on a product. | - Price: Product price |
4. Add to Cart | Triggered when a customer adds a product to their cart. | - Price: Product price |
5. Remove from Cart | Triggered when a customer removes a product from their cart. | - Price: Product price |
These customer events are essential in tracking customer behavior and personalizing their experience through tailored rewards and actions. Make sure to implement the relevant events in line with your specific platform needs to optimize your loyalty program.