Gameball Support

Enable your platform's unregistered visitors to be part of your loyalty system and let them get rewarded for their engagement.

Integrating Guest Customers in Your Rewards Program

Learn how to activate or deactivate customers and guests from your entire loyalty program.

Include or Exclude Customers from Your Rewards Program

The different types of problems and errors you might come across while updating or migrating your customers' lists, and how to solve them.

Common Customer Update/Migration Errors

Understand the way Gameball deals with both partial and full refunds.

How Gameball Treats Refunds

Learn how to add or remove points to any or all of your customers through the points transaction tab.

Manually Add or Deduct Points From Customers

Use filters to segment your customers based on your required criteria to get a specified list of customers and campaigns.

Apply Filters on your Different Data Lists

Your existing customers deserve to be on the Gameball loyalty program too! Import your registered customers' data with a few clicks.

Import Your Customers From Other Loyalty Programs to Gameball Using a CSV File

Create unique names for your score and points to be aligned with your brand theme.

Choose a Different Name for "Points" and "Score" to Match Your Brand

A quick guide on what customer events and key operators your platform can send to Gameball.

Events You Can Create for Your E-Commerce Website

Learn about the three different stages that help you control the presence of the Gameball widget on your platform.

Control Gameball Program Visibility on Your Platform

Learn how to enable Gameball experience on your platform and let your customers start using the widget.

Publish Gameball Experience and Widget on Your Platform

Get a hint of how a dashboard as well as a widget would look like if it is filled with data.

View Dashboard in Demo Mode

Rana ElGharib

Ahmed El Assy

Supportive Guides

Gameball Website

Developers

Find answers and get help from Intercom Support and Community Experts

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