Available for all Gameball customers except for free packages |
When you add or deduct points from a customer, you will need to instantaneously inform your customer how many points were added or removed and what their current points balance is. Follow the steps below to activate real-time notifications for adding or deducting points.
How to Create Real-Time Notifications for When Points are Added or Deducted
You can access the notifications' global settings in the Gameball Admin Dashboard.
From the left bar, Click Notifications.
Choose between In-App, Emails, & SMS.
Scroll to Add/Deduct Points, and select between Add Points and Deduct Points.
Start writing the message itself. Construct a heading and a body for the notification.
Script Updates for Adding/Deducting Points
You can add the transaction notifications script for all notifications through this page:
1. Add Points Message
Send real-time transaction notifications for any points manually added. Inform your customer how many points they have received, why they have received these points, and their current points balance.
2. Deduct Points Message
Send a real-time notification to your Customers upon manually deducting points from their account. If the points are deducted for a specific reason, make sure to inform them of how many points have been taken back and what their current points balance is.
Script Variables for Add/Deduct Points Notifications
To send more personalized, more relevant, and clear notifications, add variables in between your messages by clicking the + icon.
You can use variables in the scripts like the ones below:
Customer Variables: First Name, Display Name, Cutomer's Email, Referral Link, Mobile Referral Link, Points Earned, Tier-up Progress, Points, Points Before, Tier Up total progress.
Transaction Variables: Equivalent value of total points, Equivalent value of earned points, Currency, Points Name, Referral Link, Mobile Referral Link, Paid Amount, Merchant Name, Branch Name, Return Days, Available Points, Pending Points.
Status Update for Add/Deduct Points Notifications
You can enable or disable the notification through the Active Toggle.
❗️Note: Do not forget to click on "Save" before you exit.