Rewarding customers is a key strategy to gamify their experience and foster loyalty. Gameball offers a variety of reward types that enable you to incentivize your customers effectively, whether they complete a specific campaign or redeem rewards for points they've collected.

In this article, We will walk you through the different reward types available in Gameball and how to set them up.

Types of Rewards Offered by Gameball

Gameball provides several reward types across various platforms, each designed to enhance the customer experience. Here's an overview:

Reward Type	Subcategories	Platform
Online Only Rewards	Points Free Product Free Shipping Fixed Amount-based Discount Percentage-based Discount Custom Rewards	All platforms
POS Rewards	POS Fixed Amount-based Discount POS Percentage-based Discount	Shopify
Shopify-Specific Rewards	Store Credit Recharge Fixed Amount-based Discount Recharge Percentage-based Discount	Shopify
Recharge Rewards	Fixed Amount-based Discount Percentage-based Discount	Shopify - Recharge Subscription Users

Setting Up Each Reward Type

1. Points Reward

Add Points: Specify the number of points to award customers.
Tiering Up Method: If using Gameball’s score feature for tiering, you can reward customers with scores in addition to points. Learn more about Score.
Points Expiry Options:
- Default Expiry: Uses the platform's default points expiration setting.
- Custom Expiry: Override the default by setting a specific expiration.
  - Duration Type: Choose from Days, Months, or Years.
  - Duration: Define the duration based on the selected type.

!Note: You need to be on Shopify or connect Gameball with your couponing engine to issue coupons for the following rewards.

2. Free Product

Reward Campaign:
- Reward Image: Select the product’s image.
- Product Name: Enter the product’s name.
- Advanced Options:
  - Add Coupon Prefix.
  - Set expiry for the reward.
  - Minimum purchase amount required for usage.
  - Number of uses per customer (default: 1).
  - Compatibility with other coupons.
  - Display "How to redeem" instructions.

Custom Redemption Rule:
- Follow the same steps as the Reward Campaign setup.
- Add the points needed to redeem this reward in the Redemption Value section.

3. Free Shipping

Reward Campaign:
- Reward Image: Choose to have the default or upload an image for display.
- Advanced Options:
  - Add a coupon prefix.
  - Set reward expiry.
  - Specify minimum purchase amount.
  - Define the number of uses per customer.
  - Configure coupon compatibility.
  - Provide redemption instructions.

Custom Redemption Rule:
- Follow the same steps as the Reward Campaign setup.
- Add the points needed to redeem this reward in the Redemption Value section.

4. Amount-based Discount

Reward Campaign:
- Reward Image: Choose an image.
- Reward Value: Set the value (e.g., $100).
- Applicability: Specify if it applies to all purchases or specific collections.
- Advanced Options:
  - Add a coupon prefix.
  - Set reward expiry.
  - Specify minimum purchase amount.
  - Define the number of uses per customer.
  - Configure coupon compatibility.
  - Provide redemption instructions.

Custom Redemption Rule:
- Follow the same steps as the Reward Campaign setup.
- Add the points needed to redeem this reward in the Redemption Value section.

5. Percentage-based Discount

Reward Campaign:
- Reward Image: Choose an image.
- Discount Value: Set the discount (e.g., 20% off).
- Applicability: Specify if it applies to all purchases or specific collections.
- Advanced Options:
  - Add a coupon prefix.
  - Set reward expiry.
  - Specify minimum purchase amount.
  - Define the number of uses per customer.
  - Configure coupon compatibility.
  - Provide redemption instructions.

Custom Redemption Rule:
- Follow the same steps as the Reward Campaign setup.
- Add the points needed to redeem this reward in the Redemption Value section.

6. Store Credit:

Platform	Plan
Shopify	Pro & Guru(New)

Reward Campaign:
- Credit Value: Set the Credit value (e.g., $100).
- Bonus Expiry: Set a specific expiry for this reward, overriding the default expiry

!Note: To reward your customers with store credit, you need to complete the following steps:

Enable Shopify store credit feature & Shopify new accounts from Shopify's Customer Accounts Settings
Grant Gameball permission to use Shopify's store credit APIs here.

Extra Reward Types:

In addition to the online rewards, Gameball supports special rewards for Shopify POS systems and Recharge-enabled subscriptions.

1. POS Rewards

POS Amount-based Discount: Reward customers with a fixed discount (e.g., $10 off) when they purchase in-store.
POS Percentage-based Discount: Offer a percentage discount (e.g., 10% off) for in-store purchases.

Setting up these rewards follows the same steps as the online rewards, ensuring you have integrated your POS system with Gameball. Learn more.

2. Recharge Rewards

Recharge Amount-based Discount: Provide customers with a fixed amount discount for their Recharge subscription orders.
Recharge Percentage-based Discount: Offer a percentage discount on recurring Recharge subscription orders.

Both Recharge rewards work similarly to the online discount rewards but require your store to be integrated with Recharge for subscriptions. Learn More.

Customizing Your Reward Campaign

For all rewards, you can adjust the following advanced options to suit your business needs:

Coupon prefix
Expiry date
Minimum purchase requirements
Number of uses per customer
Compatibility with other coupons
Redemption instructions

Ensure your coupon configuration is compatible with the reward type and platform. Learn more.