Rewarding customers is a key strategy to gamify their experience and foster loyalty. Gameball offers various reward types that enable you to incentivize your customers effectively, whether they complete a certain campaign or simply redeem them in exchange for the points they've collected.
Gameball offers 6 types of rewards that you can offer to your customers:
Points
Free Product
Free Shipping
Amount-based Discount
Percentage Based Discount
Custom Rewards. Contact support to learn more.
Here is how you can set up each reward:
Points Reward:
Add the number of points you want to award to players.
If you have your tiering up method as Score. You will be able to reward your customers with scores as well as points. Learn more about Score.
For the Points Expiry, you get to choose from the following options:
Default Expiry. Learn more about Points Expiry.
Custom Expiry. Choose an expiry for only this reward that overrides the default one:
Choose the duration type(Days, Months, Years)
Choose the duration based on the selected type
! Disclaimer: You need to be on Shopify or connect Gameball with your couponing engine to issue coupons for your customers and utilize the following rewards
Free Product:
In the case of setting the reward for a Reward Campaign:
Choose a reward image to display on the redemption section of the widget, preferably the product's image.
Type in the name of your product.
Configure advanced options such as:
Choosing whether the reward expires after a specific amount of time
Setting the minimum purchase amount required for customers to use these coupons
Specifying the number of times each customer can use the reward (default: 1 time)
Selecting whether the reward can be combined with other coupons, and if so, choosing the type of coupon
Opting to display "How to redeem" instructions to assist customers in redeeming the coupon"actions that help the customers redeem the coupon
In the case of setting the reward for a Custome Redemption Rule:
Follow the same steps as the Reward Campaign setup
Add the amount of points needed to redeem this reward in the Redemption Value section
Free Shipping:
In the case of setting the reward for a Reward Campaign:
Similar to free product rewards, choose a reward image for display.
Configure advanced options like reward expiry, minimum purchase amount, number of reward uses per customer, and compatibility with other coupons.
Optionally, provide instructions for redeeming the free shipping coupon.
In the case of setting the reward for a Custome Redemption Rule:
Follow the same steps as the Reward Campaign setup
Add the amount of points needed to redeem this reward in the Redemption Value section
Amount-based Discount:
In the case of setting the reward for a Reward Campaign:
Select a reward image.
Specify the reward value (e.g., $100).
Decide if the reward applies to all purchases or only to specific collections.
Configure advanced options such as reward expiry, minimum purchase amount, number of reward uses per customer, and compatibility with other coupons.
Include instructions for redeeming the Amount-based Discount reward.
In the case of setting the reward for a Custome Redemption Rule:
Follow the same steps as the Reward Campaign setup
Add the amount of points needed to redeem this reward in the Redemption Value section
Percentage-Based Discount:
In the case of setting the reward for a Reward Campaign:
Choose a reward image.
Set the discount value (e.g., 20% off).
Specify if the discount applies to all purchases or specific collections.
Configure advanced options like reward expiry, minimum purchase amount, number of reward uses per customer, and compatibility with other coupons.
Optionally, include redemption instructions for customers.
In the case of setting the reward for a Custome Redemption Rule:
Follow the same steps as the Reward Campaign setup
Add the amount of points needed to redeem this reward in the Redemption Value section
Remember, for each reward type, you can customize advanced options to tailor the reward to your business needs. Additionally, ensure that your coupon configuration supports the features you intend to use. Learn more.
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