Gameball Support

Ganna Adnan

Rana ElGharib

Discover more about all 4 Gameball programs: Earn, Redeem, Referrals, and VIP Tiers

Programs

Customize your cashback program so that each collection you have in your store offers a different cashback value to your customers.

Give Different Cashback Values for the Different Collections You Have In Your Store

Learn how to activate and configure Gameball's Earn Pointing System to reward your customers with points based on their purchases.

Launch and Configure Your Earn Pointing System

Learn how Gameball prioritizes and applies different types of loyalty points configurations to reward your customers.

Understanding Loyalty Points Calculations and Rules in Gameball

Establish a rewards program where customers can earn points for every dollar they spend on your products.

Loyalty Points: Earn

Learn about Gameball's new crossover rewards feature called "Merchants".

Gameball Merchants: A Crossover Rewards Experience

Learn how to unify your loyalty experience by creating a new merchant for every brand and store you own on Gameball dashboard.

Creating a New Merchant For Every Different Brand And Store You Own

Learn how to configure a different cashback rule for every different brand you have using the new merchants feature.

Reward Your Players With Different Cashback Based On The Brand

Use Gameball Merchant to create a crossover reward experience between different brands and stores

Crossover Reward Program 

Learn how to set ways for your customer to redeem the points that they have earned with your program.

Launch and Configure Your Redeem Pointing System

Configure and set up points value and settings and let your players redeem these points based on your redemption rules.

Loyalty Points: Redeem 

Boost your customer engagement, and increase your base with Gameball's Referral Program

Launching Referral Program

This simple guide shows how your customers can use their unique referral link to share it and refer others.

Referrals on Gameball Widget for Customers and Friends

Referral Program

Create VIP tiers for your customers to gamify your user experience based on their engagement on your platform.

Configuring Gameball VIP Tiers

A quick guide on your customers experience with levels through the Gameball Customer Profile widget.

Tiers on Gameball Widget

Learn how to manually relocate a customer to a specific tier and how Gameball treats this change.

Manually Updating Customers' Tiers

Increase your players' engagement by creating tiered loyalty program through Gameball's Levels

VIP Tiers

Elevate the experience for your most dedicated customers with different benefits for each tier

Customizing Benefits for Different Tiers

Learn more about the different ways to let customer tier up and choose one that resonates with your customers' preferences

Tiering-Up  Methods

Explore how Gameball manages tier expiry in various scenarios.

Understanding Tier Expiry in Gameball

Tiers/Levels Settings 

Gameball Website

Developers

Find answers and get help from Intercom Support and Community Experts

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