Gameball Support

Ganna Adnan

Ayman Toukhy

Rana ElGharib

Discover more about all 4 Gameball programs: Earn, Redeem, Referrals, and VIP Tiers

Programs

Customize your earning program so that each order you have in your store offers a different cashback value to your customers.

Give Different Point Earning Rules for Different Order Types In Your Store

Learn how to activate and configure Gameball's Earn Pointing System to reward your customers with points based on their purchases.

Launch and Configure Your Earn Pointing System

Learn how Gameball prioritizes and applies different types of loyalty points configurations to reward your customers.

Understanding Loyalty Points Calculations and Rules in Gameball

Learn how to choose which orders are eligible for earning points through extra order attributes.

Set Which Orders are Eligible for Points Earning

Establish a rewards program where customers can earn points for every dollar they spend on your products.

Loyalty Points: Earn

Learn about Gameball's new crossover rewards feature called "Merchants".

Gameball Merchants: A Crossover Rewards Experience

Learn how to unify your loyalty experience by creating a new merchant for every brand and store you own on Gameball dashboard.

Creating a New Merchant For Every Different Brand And Store You Own

Learn how to configure a different cashback rule for every different brand you have using the new merchants feature.

Reward Your Players With Different Cashback Based On The Brand

Use Gameball Merchant to create a crossover reward experience between different brands and stores

Crossover Reward Program 

Learn how to set ways for your customer to redeem the points that they have earned with your program.

Launch and Configure Your Redeem Pointing System

Configure and set up points value and settings and let your players redeem these points based on your redemption rules.

Loyalty Points: Redeem 

Boost your customer engagement, and increase your base with Gameball's Referral Program

Launching Referral Program

This simple guide shows how your customers can use their unique referral link to share it and refer others.

Referrals on Gameball Widget for Customers and Friends

Referral Program

Create VIP tiers for your customers to gamify your user experience based on their engagement on your platform.

Configuring Gameball VIP Tiers

A quick guide on your customers' experience with tiers through the Gameball Customer Profile widget.

Tiers on Gameball Widget

Learn how to manually relocate a customer to a specific tier and how Gameball treats this change.

Manually Updating Customers' Tiers

Increase your customers' engagement by creating tiered loyalty program through Gameball's Levels

VIP Tiers

Elevate the experience for your most dedicated customers with different benefits for each tier.

Customizing Benefits for Different Tiers

Learn more about the different ways to let customer tier up and choose one that resonates with your customers' preferences

Tiering-Up  Methods

Explore how Gameball manages tier expiry in various scenarios.

Understanding Tier Expiry in Gameball

Tiers/Levels Settings 

Gameball Website

Developers

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.