Platform | Plan |
Shopify | All Plans |
Salla | All Plans |
Non-Platform | All Plans |
Unlock the power of referrals with Gameball’s intuitive widget. Customers can easily refer friends and earn rewards by sharing their unique referral links. This guide outlines how customers can use the Gameball widget to access, share, and track referrals, while also highlighting the experience of referred guests.
Note: Once the referral program is activated on your platform, customers can access the referral tab within the Gameball customer widget to begin referring friends.
Customer Experience: Referring Friends
Navigating to the Referral Section
After opening the Gameball widget, customers will find a dedicated Referral section. This section highlights the benefits of the program for both the customer and the referred friend.
Accessing the Referral Link:
Each customer has a unique referral link located within the referral section. Customers can simply click to copy this link and share it with friends across their preferred platforms.
Viewing Earned Rewards and Coupons
Customers can also view the coupons or rewards they can receive for their successful referrals. These appear clearly within the referral section of the widget and can be accessed at any time to check reward details and usage status.
Tracking Referral Progress:
Customers can monitor how their referral link performs by viewing the number of completed referrals and the corresponding rewards earned. This transparent tracking encourages continued participation in the program.
Exploring Referral History:
The referral section also displays referral history, allowing customers to view both completed and pending referrals. This helps them understand their current status and progress.
Note: Pending referrals are invitations sent to friends who have not yet responded or completed the required actions for the referral to be considered successful.
Understanding the Referral Process:
Customers can refer to the How It Works? section within the widget to get a clear understanding of the steps involved in the referral process and the conditions needed for rewards to be granted.
Guest Experience: Referred Friends
1. Instant Notification
When referred, guests immediately receive a notification containing a coupon or voucher applicable to their first purchase, encouraging them to engage right away.
2. Email Confirmation
In addition to the instant widget notification, referred friends also receive an email with the reward coupon, ensuring they can easily retrieve and use their reward.
3. Category-Specific Rewards
If a coupon is valid only for specific categories or collections, the guest is informed within the notification. This helps avoid confusion and ensures clarity when redeeming the coupon.
Important Notes
Customers must access the referral tab through the Gameball widget in order to view and share their referral links.
Rewards are only granted once the referred friend completes the required conditions defined in your referral program settings.
Common Questions
Where can customers find their referral link?
Inside the Gameball widget under the Referral tab.Can customers track which friends have accepted their invitation?
Yes, referral progress and history are visible in the same widget section.How are referred friends notified?
Through an instant widget notification and a confirmation email with the reward.