Unlock the potential of your customer loyalty program by tailoring exclusive benefits for each tier they reach. When creating or editing tiers, take advantage of the opportunity to design unique benefits specifically for each tier. These benefits can range from discounts, points, different cashback calculations, and free products to brand perks such as free samples and special treatments.
In this article, you will learn more about gameball's Tiers Benefits and how to set them up. But first, learn how to configure a new tier.
Gameball's Tiers Benefits:
Entry Rewards
Choose the reward customers will receive upon reaching this tier. This reward is a one-time offer to incentivize tier progression. Let's set it up:
Add a new tier, or edit an existing one
In the Benefits section, Click on Add/Change Reward beside the Entry Reward
Choose the Reward Type you want from the drop-down
Set up the Reward type accordingly. Learn more about Reward Types and how to set them up
Press Save
Loyalty Points Earning Custom Configuration
Determine how many points customers earn in this tier for every dollar spent. This feature overrides the default earning points system and allows for personalized point accumulation based on tier. Learn more about the Earning points system.
To determine how many points customers earn for every dollar they spend, follow these steps:
Add a new tier, or edit an existing one
In the Benefits section, Click on Add/Change Reward beside the Loyalty Points Earning Custom Configuration
Enter both the number of points that you want the customers to earn when they spend a certain amount of dollars.
A cashback calculation of the rule that you set will be shown for your reference. Learn more about how the redemption works.
Lifetime Reward
Grant customers on this tier a recurring benefit that they can enjoy as long as they remain on the tier. Let's set it up:
Add a new tier, or edit an existing one
In the Benefits section, Click on Add/Change Reward beside the Lifetime Reward
Specify the reward type, excluding points that cannot be given as a lifetime reward.
Set up the Reward type accordingly. Learn more about Reward Types and how to set them up
Press Save
Custom Benefits:
Offer additional brand perks or benefits beyond the standard loyalty rewards provided by Gameball.
Write a descriptive text explaining the extra benefits associated with this tier.
Optionally, add a URL to redirect customers to a page providing more details about the benefits.
Customers Discovering Tier Benefits
Once you've configured the benefits through the Gameball dashboard, Customers will see the details prominently displayed in the tier tab of their widget. This ensures that they are aware of the exclusive benefits associated with their tier, enhancing their overall experience and incentivizing continued engagement.
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