If You have not gone through an introduction to understanding more about customers(players), read about who Gameball players are.

You can access your Players tab through the Gameball Admin Dashboard.

Once you access your player's tab, you will see a listing of all of your players including some important attributes. The attributes are:

  • Status: The green circle on the left indicates that the player is active. Activate and deactivate this player through the activation toggle on the player overview page.

  • Creation Date/Time: date of when your player became a Gameball player.

  • Player ID: your unique player ID; through which you can identify your customers.

  • Player Name

  • Player Email

  • Level: Read more on Tier Your players using Levels.

  • Score: if you have chosen score as your leveling up method, score allows players to level up through the configured levels. Learn more

  • Total Amount Spent: Track your players' spendings on your platform since the day they joined.

  • Total Points: players win points that can be later redeemed as discounts based on your configurations.

Player Profile Overview

To know more about certain player info such as their attributes, behaviors, loyalty status, and recent actions on your platform, you can access their Player Profile by being on Gameball Admin Dashboard then going to Player > Players Tab. Then Select any player from the players list.

Player Info

See the basic information about the players through the attributes

Player Status 

You will see the palyer's current status like the total amount the spent since they joined, the level they are currently on, and the total points they have earned so far.


The their referral URL, the player they were referred by if that is the case, and the number of players they successfully referred.

Recent Events

You can see their history of actions and events completed on your platform along with the date that this event occurred on.

Challenge History

You can check the player's history of achievements. By clicking on each achievement, you will access the inner page of challenges.

Player Log

Check the history of achievements and transaction for this specific player. You will find the date of when they completed the achievement, the type of achievement, and points they gained upon completing that achievement. You will also be able to view the date of point transaction, the type of transaction, the number of points, paid amount and redeemed amount. Read more about the Player Activity Log

How to Extract Your Players' Attributes?

E-commerce Platforms

All Platforms (Pro & Guru only)

To access extract players attribute data, Go to your Gameball Admin Dashboard through Players > More, click Extract.

Once you click on "Extract", "Player Attributes” will be automatically downloaded in a CSV format.

These Attributes include;

  • Player’s unique ID: It’s the ID number that identifies each player and differentiates them.

  • Name: The name that was first registered by the player.

  • Email: Player's email is the only mandatory field that identifies your customer

  • Birthday: Player’s birthday is viewed as (YYYY-MM-DD). If you have your customer’s birthday, you can add it to this sheet to be stored on Gameball player profile which can let you create a birthday challenge and reward your players on that day.

  • Gender: Player's gender can be identified as F (for females) or M (for males).

  • Phone number: This field is where your player’s phone number appears, however it is not mandatory to be written by your player.

  • Level order: This is the desired level of your players but it’s not written as the level’s name, instead, it’s written as the desired level order in numbers.

  • Points: This field is where the desired number of points balance to be added to your player’s wallets is written.

What else?

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