If You have not gone through an introduction to understanding more about customers(players), read about who Gameball players are.

You can access your Players tab through the Gameball Admin Dashboard.

Once you access your player's tab, you will see a listing of all of your players including some important attributes. The attributes are:

  • Creation Date/Time: date of when your player became a Gameball player.

  • Player ID: your unique player ID; through which you can identify your customers.

  • Player Name

  • Level: Read more on Tier Your players using Levels.

  • Score: if you have chosen score as your leveling up method, score allows players to level up through the configured levels. Learn more

  • Points: players win points that can be later redeemed as discounts based on your configurations.

  • Status: activity of this player. Activate and deactivate this player through the activation toggle on the player overview page.


Player info

You will see your players' main attributes. When you click on the name of the player, you will access the other player attributes.

Player Statistics 

You will see this specific player's events, program achievements, payment rewards/redemption transactions, and number of referrals.


You can check the player's history of achievements. By clicking on each achievement, you will access the inner page of challenges and missions.

Program Achievements

Check the history of achievements for this specific player. You will find the date of when they completed the achievement, the type of achievement, and points they gained upon completing that achievement. Read more on player achievements.

Points Transactions

Check the history of transactions for this specific player. you will be able to view the date of point transaction, the type of transaction, the number of points, paid amount and redeemed amount. Read more on player transactions.

How to Extract Your Players' Attributes?

To access extract players attribute data, Go to your Gameball Admin Dashboard through Players > More, click Extract.

Once you click on "Extract", "Player Attributes” will be automatically downloaded in a CSV format.

These Attributes include;

  • Player’s unique ID: It’s the ID number that identifies each player and differentiates them.

  • Name: The name that was first registered by the player.

  • Email: Player's email is the only mandatory field that identifies your customer

  • Birthday: Player’s birthday is viewed as (YYYY-MM-DD). If you have your customer’s birthday, you can add it to this sheet to be stored on Gameball player profile which can let you create a birthday challenge and reward your players on that day.

  • Gender: Player's gender can be identified as F (for females) or M (for males).

  • Phone number: This field is where your player’s phone number appears, however it is not mandatory to be written by your player.

  • Level order: This is the desired level of your players but it’s not written as the level’s name, instead, it’s written as the desired level order in numbers.

  • Points: This field is where the desired number of points balance to be added to your player’s wallets is written.

What else?

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