Available for all Gameball customers except for free packages |
When a customer refers a friend they will want to know if their referral was completed. It is important to notify your customer instantaneously with a message that tells them their referral was successful. You might also want to send them if they receive a reward for that successful referral.
Follow the steps below to activate real-time notifications for successful referrals.
How to Create Real-Time Notifications for Referrals
You can access the notifications' global settings in the Gameball Admin Dashboard.
From the left bar, Click Notifications.
Choose between In-App, Emails, & SMS.
Scroll to Referrals, and select between Successful Referral and Referred Friend Achievment.
Start writing the message itself. Construct a heading and a body for the notification. In case you are creating an email notification, write a clear subject line and body. Learn how to Write an email notification.
Script Updates for Referral Notifications
You can add the transaction notifications script for all notifications through this page:
1. Successful Referral Message
Send real-time transaction notifications for every successful referral. Inform your customer when the friend they referred has completed the required action.
2. Referred Friend Achievement Message
If you reward your customers when their referral attempt becomes successful, then ensure that your customer receives a real-time notification informing them that they have received an award due to their successful referral attempt.
Script Variables for Referral Notifications
To send more personalized, more relevant, and clear notifications, add variables in between your messages by clicking the + icon.
You can use variables in the scripts like the ones below:
Customer Variables: First Name, Display Name, Customer's Email, Referral Link, Mobile Referral Link, Points Earned, Tier-up Progress, Points, Points Before, Tier Up total progress, Total Friends Referred.
Referral Variables: Equivalent value of total points, Equivalent value of earned points, Currency, Points Name, Referral Link, Mobile Referral Link.
Preview and Change Notification Icon
Before activating the notification, you might need to take a look at what the notification will look like for customers. You can easily do so by clicking Preview on the top right of the edit page.
When clicking on preview, you will be able to see what the notification looks like for customers. You can edit the notification icon and upload one by choosing Upload Icon, then click Upload Icon.
Click Update from the bottom right.
Status Update for Referral Program Notifications
You can enable or disable the notification through the Active Toggle.
❗️Note: Do not forget to click on "Save" before you exit.