Gameball Support

Enable your platform's unregistered visitors to be part of your loyalty system and let them get rewarded for their engagement.

Integrating Guest Customers in Your Rewards Program

Learn how to activate or deactivate customers and guests from your entire loyalty program.

Include or Exclude Customers from Your Rewards Program

The different types of problems and errors you might come across while updating or migrating your customers' lists, and how to solve them.

Common Customer Update/Migration Errors

Understand the way Gameball deals with both partial and full refunds.

How Gameball Treats Refunds

Learn how to add or remove points to any or all of your customers through the points transaction tab.

Manually Add or Deduct Points From Customers

Use filters to segment your customers based on your required criteria to get a specified list of customers and campaigns.

Apply Filters on your Different Data Lists

Your existing customers deserve to be on the Gameball loyalty program too! Import your registered customers' data with a few clicks.

Import Your Customers From Other Loyalty Programs to Gameball Using a CSV File

Create unique names for your score and points to be aligned with your brand theme.

Choose a Different Name for "Points" and "Score" to Match Your Brand

A quick guide on what customer events and key operators your platform can send to Gameball.

Events You Can Create for Your E-Commerce Website

Learn about the three different stages that help you control the presence of the Gameball widget on your platform.

Control Gameball Program Visibility on Your Platform

Learn how to enable Gameball experience on your platform and let your customers start using the widget.

Publish Gameball Experience and Widget on Your Platform

Get a hint of how a dashboard as well as a widget would look like if it is filled with data.

View Dashboard in Demo Mode

Rana ElGharib

Ahmed El Assy

Supportive Guides

Gameball Website

Developers

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.