Guides, Strategies, and FAQs

This is a supportive guide with some important use cases and Shopify related articles

23 articles in this collection
Written by Ahmed El Assy, Bassma Khaled, and Rana ElGharib

Supportive Guides

How Gameball Treats Refunds

Understand the way Gameball deals with partial and full refunds.

Written by Rana ElGharib
Updated over a week ago

Manually Add or Deduct Points From Players

Learn how to add or remove points to any or all of your players through the points transaction tab.

Written by Rana ElGharib
Updated over a week ago

Apply Filters on your Different Data Lists

Use filters to segment your players based on your required criteria to get a specified list of players, challenges, and missions.

Written by Rana ElGharib
Updated over a week ago

Manually Add Player Achievement

Manually add achievements to a player, group of players, or all your players.

Written by Rana ElGharib
Updated over a week ago

Import Your Players From Other Loyalty Programs to Gameball Using a CSV File

Your existing players deserve to be on Gameball loyalty program too! Import your registered players' data with a few clicks.

Written by Ahmed El Assy
Updated over a week ago

How to Reset Your Data on Gameball?

Learn how to reset your player data, and general data through Gameball admin dashboard.

Written by Rana ElGharib
Updated this week

Choose a Different Name for "Points" and "Score" to Match Your Brand

Create unique names for your score and points to be aligned with your brand theme.

Written by Ahmed El Assy
Updated over a week ago

Six Events You Can Create for Your E-Commerce Website

A quick guide on what player events and key operators your platform can send to Gameball.

Written by Ahmed El Assy
Updated over a week ago

Publish Gameball Experience and Widget on Your Platform

Learn how to enable Gameball experience on your store and let your players start using the widget.

Written by Ahmed El Assy
Updated over a week ago

Enable Players to Use Points as Discounts on Shopify

A quick tutorial on how your player can exchange their points for discounts, free items, and more.

Written by Ahmed El Assy
Updated over a week ago

Migrate Your Customers to Gameball From Other Loyalty Programs on Shopify

Learn how to easily migrate players (customers) to Gameball from other loyalty programs using a CSV file.

Written by Ahmed El Assy
Updated over a week ago

Using Events on Shopify

Get more details about how to use Shopify events through Gameball.

Written by Ahmed El Assy
Updated over a week ago

Customer Tags Automatically Synced with Gameball Players Tags in Shopify

Create sync between your Shopify and Gameball and assign rewards automatically.

Written by Ahmed El Assy
Updated over a week ago

Use Shopify POS and Enable Your Players to Get Rewards

Learn how you can reward your in-store visitors through Shopify POS.

Written by Ahmed El Assy
Updated over a week ago

Enable Players to Spend Their Gameball Points on Shopify POS

Learn about how your players can use their points through Shopify POS.

Written by Ahmed El Assy
Updated over a week ago

Differentiate Between Rewarded Challenges Through POS and Online Shopify

A quick guide on how to give different rewards based on the used channel by your players.

Written by Ahmed El Assy
Updated over a week ago

Shopify Recipes: Add Game-Like Flavor to Let Customers Win Badges Based on Product Categories

Add game-like flavor to your loyalty program by letting customers win badges every time they buy a product from any category.

Written by Ahmed El Assy
Updated over a week ago

Using Events on WooCommerce (WordPress)

Get more details about how to send WooCommerce (WordPress) events to Gameball.

Written by Ahmed El Assy
Updated over a week ago

FAQs: Frequently Asked Questions

Contact Our Customer Support Team

Learn how to reach a customer support agent through few clicks.

Written by Rana ElGharib
Updated over a week ago

Control Gameball Widget Visibility on Your Store

Learn about the three different stages that help you control the presence of Gameball widget on your platform.

Written by Rana ElGharib
Updated over a week ago

Removing Levels From Widget

Learn how to completely remove Gameball levels from widget in few and simple steps.

Written by Rana ElGharib
Updated over a week ago

Difference between Points and Score

Score can allow players to level up, while points can be redeemed later with monetary value for discounts or free items.

Written by Bassma Khaled
Updated over a week ago

Set Your Gameball Communication Preferences

Change the frequency of your report email according to your preference.

Written by Rana ElGharib
Updated over a week ago