Guides, Strategies, and FAQs

This is a supportive guide with some important use cases and Shopify related articles

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23 articles in this collection
Written by Ahmed El Assy, Bassma Khaled, and Rana ElGharib
Supportive Guides

How Gameball Treats Refunds

Understand the way Gameball deals with partial and full refunds.
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Written by Rana ElGharib
Updated over a week ago

Manually Add or Deduct Points From Players

Learn how to add or remove points to any or all of your players through the points transaction tab.
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Written by Rana ElGharib
Updated over a week ago

Apply Filters on your Different Data Lists

Use filters to segment your players based on your required criteria to get a specified list of players, challenges, and missions.
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Written by Rana ElGharib
Updated over a week ago

Manually Add Player Achievement

Manually add achievements to a player, group of players, or all your players.
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Written by Rana ElGharib
Updated over a week ago

Import Your Players From Other Loyalty Programs to Gameball Using a CSV File

Your existing players deserve to be on Gameball loyalty program too! Import your registered players' data with a few clicks.
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Written by Ahmed El Assy
Updated over a week ago

How to Reset Your Data on Gameball?

Learn how to reset your player data, and general data through Gameball admin dashboard.
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Written by Rana ElGharib
Updated this week

Choose a Different Name for "Points" and "Score" to Match Your Brand

Create unique names for your score and points to be aligned with your brand theme.
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Written by Ahmed El Assy
Updated over a week ago

Six Events You Can Create for Your E-Commerce Website

A quick guide on what player events and key operators your platform can send to Gameball.
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Written by Ahmed El Assy
Updated over a week ago

Publish Gameball Experience and Widget on Your Platform

Learn how to enable Gameball experience on your store and let your players start using the widget.
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Written by Ahmed El Assy
Updated over a week ago

Enable Players to Use Points as Discounts on Shopify

A quick tutorial on how your player can exchange their points for discounts, free items, and more.
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Written by Ahmed El Assy
Updated over a week ago

Migrate Your Customers to Gameball From Other Loyalty Programs on Shopify

Learn how to easily migrate players (customers) to Gameball from other loyalty programs using a CSV file.
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Written by Ahmed El Assy
Updated over a week ago

Using Events on Shopify

Get more details about how to use Shopify events through Gameball.
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Written by Ahmed El Assy
Updated over a week ago

Customer Tags Automatically Synced with Gameball Players Tags in Shopify

Create sync between your Shopify and Gameball and assign rewards automatically.
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Written by Ahmed El Assy
Updated over a week ago

Use Shopify POS and Enable Your Players to Get Rewards

Learn how you can reward your in-store visitors through Shopify POS.
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Written by Ahmed El Assy
Updated over a week ago

Enable Players to Spend Their Gameball Points on Shopify POS

Learn about how your players can use their points through Shopify POS.
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Written by Ahmed El Assy
Updated over a week ago

Differentiate Between Rewarded Challenges Through POS and Online Shopify

A quick guide on how to give different rewards based on the used channel by your players.
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Written by Ahmed El Assy
Updated over a week ago

Shopify Recipes: Add Game-Like Flavor to Let Customers Win Badges Based on Product Categories

Add game-like flavor to your loyalty program by letting customers win badges every time they buy a product from any category.
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Written by Ahmed El Assy
Updated over a week ago