Gameball Support

Enable customers who use Huawei smartphones to receive notifications created on Gameball through few simple steps.

Allow Huawei Users to Receive Push Notifications from Your Program

Rana ElGharib

Ahmed El Assy

Ganna Adnan

This is a supportive guide with some important use cases and Shopify related articles

Guides, Strategies, Glossary, and FAQs

Enable your platform's unregistered visitors to be part of your loyalty system and let them get rewarded for their engagement.

Integrating Guest Customers in Your Rewards Program

Learn how to activate or deactivate customers and guests from your entire loyalty program.

Include or Exclude Customers from Your Rewards Program

The different types of problems and errors you might come across while updating or migrating your customers' lists, and how to solve them.

Common Customer Update/Migration Errors

Understand the way Gameball deals with both partial and full refunds.

How Gameball Treats Refunds

Learn how to add or remove points to any or all of your customers through the points transaction tab.

Manually Add or Deduct Points From Customers

Use filters to segment your customers based on your required criteria to get a specified list of customers and campaigns.

Apply Filters on your Different Data Lists

Your existing customers deserve to be on the Gameball loyalty program too! Import your registered customers' data with a few clicks.

Import Your Customers From Other Loyalty Programs to Gameball Using a CSV File

Create unique names for your score and points to be aligned with your brand theme.

Choose a Different Name for "Points" and "Score" to Match Your Brand

A quick guide on what customer events and key operators your platform can send to Gameball.

Events You Can Create for Your E-Commerce Website

Learn about the three different stages that help you control the presence of the Gameball widget on your platform.

Control Gameball Program Visibility on Your Platform

Learn how to enable Gameball experience on your platform and let your customers start using the widget.

Publish Gameball Experience and Widget on Your Platform

Get a hint of how a dashboard as well as a widget would look like if it is filled with data.

View Dashboard in Demo Mode

Supportive Guides

Create sync between your Shopify and Gameball and assign rewards automatically.

Gameball's Customer Tags Automatically Synced with Customer Tags in Shopify

A quick tutorial on how your customer can exchange their points for discounts, free items, and more.

Enable Customers to Use Points as Discounts on Shopify

Get more details about how to use Shopify events through Gameball.

Using Events on Shopify

Learn how you can reward your in-store visitors through Shopify POS.

Use Shopify POS and Enable Your Customers to Get Rewards

Learn about how your customers can use their points through Shopify POS.

Enable Customers to Spend Their Gameball Points on Shopify POS

A quick guide on how to give different rewards based on the channel used by your customers.

Differentiate Between Reward Campaigns Through POS and Online Shopify

Add game-like flavor to your loyalty program by letting customers win badges every time they buy a product from any category.

Shopify Recipes: Add Game-Like Flavor to Let Customers Win Badges Based on Product Categories

Know who are your MRC players and how Gameball calculates and charges you.

Understand How Gameball Calculates Monthly Rewarded Customers (MRC) [For Shopify]

Understand & track your Outbound emails consumption on Shopify

Track your Outbound Email Consumption on Shopify

Shopify Related Guides

Learn how to reach a customer support agent through few clicks.

Contact Our Customer Support Team

What you need to know before integrating your platform with Gameball.

FAQS: Mobile and Web Integrations

Learn how to completely remove Gameball tiers from the widget in a few simple steps.

Removing Tiers From Widget

Score can allow customers to tier up, while points can be redeemed later with monetary value for discounts or free items.

Difference between Points and Score

Change the frequency of your report email according to your preference.

Set Your Gameball Communication Preferences

FAQs: Frequently Asked Questions

Gameball Website

Developers

Find answers and get help from Intercom Support and Community Experts

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